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Backkr Product
Terms and Conditions
Effective Date: 1st January 2025
Last Updated: 17th November 2025
These Terms and Conditions ("Terms") govern your use of https://www.backkr.com ("Site" or "Service"),
a SaaS platform owned and operated by Backkr Limited ("Backkr," "we," "us," or "our").
By using this Site, you confirm that you have read, understood, and agree to be bound by these Terms.
1. Service Description
Backkr provides a software-as-a-service (SaaS) platform that delivers:
Customer Profile Analysis: AI-driven analysis of website visitors using Google Analytics 4 data
• Marketing Plan Generation: Automated creation of personalized marketing strategies and action plans
• Website Analysis Tools: Recommendations for improving website content, SEO, and conversion rates
• Content Generation: AI-assisted creation of marketing content tailored to your customer profiles
• Analytics Integration: Connection with Google Analytics 4 to extract behavioral insights
Our Service is delivered entirely online as subscription software.
We do *not* provide traditional consulting services, custom web development, or agency-managed campaigns.
2. Intellectual Property
All content, software, designs, text, graphics, logos, and other materials available on our Site are the exclusive property of Backkr and protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from our Service without express written permission.
3. Subscriptions and Billing
3.1 Subscription Plans
We offer monthly and annual subscription plans. Pricing and plan details are displayed on our pricing page at the time of purchase.
3.2 Automatic Renewal
Your subscription automatically renews at the end of each billing period (monthly or annually) until you cancel. You will be charged automatically using your saved payment method.
3.3 Payment Processing
All payments are processed securely through Stripe. We accept major credit cards and debit cards via Stripe. We do *not* accept bank transfers or invoice-based payments.
3.4 Cancellation
You may cancel your subscription at any time through your account settings or by accessing the Stripe Customer Portal. Cancellations take effect at the end of your current billing period. You will retain access to the Service until that date.
3.5 Refunds
Subscription fees are non-refundable except where required by applicable consumer protection laws. If we cancel your order after processing payment, we will provide a full refund.
4. User Accounts and Data
4.1 Account Requirements
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
4.2 Google Analytics Integration
Our Service requires connection to your Google Analytics 4 (GA4) property.
You grant us permission to access and analyze your GA4 data solely to provide our Service.
We do not share your analytics data with third parties except as necessary to deliver the Service (e.g., AI processing partners).
4.3 Data Privacy
We collect and process personal data in accordance with our Privacy Policy. By using the Service, you consent to such processing.
4.4 Account Termination
We reserve the right to suspend or terminate your account if you breach these Terms or engage in fraudulent, abusive, or illegal activity.
5. AI-Generated
Content Disclaimer
Our Service uses artificial intelligence to generate marketing recommendations, content suggestions, and business insights.
While we strive for accuracy: No Guarantees: AI-generated content is provided "as is" without warranty of accuracy, completeness, or suitability for your specific business
Your Responsibility: You are solely responsible for reviewing, editing, and approving any AI-generated content before use
Not Professional Advice: Our Service does not constitute legal, financial, or professional business advice
6. Service Availability and Modifications
6.1 Uptime
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. Scheduled maintenance and unforeseen outages may occur.
6.2 Changes to Service
We reserve the right to modify, update, or discontinue features of the Service at any time.
We will provide reasonable notice of material changes affecting your use.
7. Limitation of Liability
To the fullest extent permitted by law, Backkr and its directors, officers, employees, and affiliates shall not be liable for:
Indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunities
Damages arising from your use or inability to use the Service
Reliance on AI-generated content or marketing recommendations
Our total liability for any claim shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
8. Indemnification
You agree to indemnify and hold harmless Backkr from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from: Your violation of these Terms
Your use of the Service
Your violation of any third-party rights
9. Consumer Protection Law
Where consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms will not limit your legal rights and remedies under that legislation.
If there is a conflict between these Terms and mandatory consumer protection provisions, the mandatory provisions shall prevail.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of New Zealand.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be removed, and the remaining provisions shall continue in full force and effect.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices.
We will notify you of material changes via email or by posting a notice on the Site.
Continued use of the Service after changes constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions or concerns about these Terms, please contact us: Backkr Limited
Email: team@backkr.com
Website: https://www.backkr.com
Backkr Marketing Partner Services
Effective Date: 1st January 2025
Last Updated: 20th November 2025
This outlines the terms and conditions for the use of marketing services facilitated by (hereinafter referred to as "the Company"). By accessing or using our services, you agree to be bound by these terms and conditions.
1. Introduction partners with marketers globally.
When a customer/client wants marketing services support, the team member will discuss their needs with them and connect them with an independent consultant who can meet their needs, preferably in their local timezone.
Backkr holds no responsibility for the quality of the marketer's work, and the agreement, beyond the connection, is that between the client and the marketer.
2. Definitions"Company" refers to , a company registered in .
"Client" refers to any individual or entity seeking marketing services through the Company's platform.
"Consultant" refers to an independent marketing professional connected with the Client through the Company's platform.
"Services" refers to the facilitation of connections between Clients and Consultants for marketing support.
"Platform" refers to the website and any associated applications or services provided by the Company.
3. Services Provided by the Company
The Company's primary service is to facilitate the connection between Clients and Consultants.
This includes:
Discussing Client needs to understand their marketing requirements.
Identifying and recommending suitable independent Consultants based on Client needs and Consultant expertise.
Providing a platform for initial communication and introduction between Clients and Consultants.
The Company does not:
Employ Consultants or act as an agent for Consultants.
Supervise, direct, or control the work performed by Consultants.
Guarantee the quality or outcome of the work performed by Consultants.
Handle payments or contractual agreements between Clients and Consultants, only the initial connection.
4. Client Obligations
A. The Client agrees to:
1. Provide accurate and complete information regarding their marketing needs.
2. Conduct their own due diligence when selecting a Consultant.
3. Negotiate and enter into a separate agreement directly with the chosen Consultant for the provision of marketing services.
4. Be solely responsible for all payments and contractual obligations to the Consultant.
5. Indemnify and hold harmless the Company from any claims, damages, or liabilities arising from their engagement with a Consultant.
5. Consultant Obligations
A. Consultants connected through the Platform agree to:
1. Maintain professional standards and provide services with due care and skill.
2. Accurately represent their qualifications, experience, and availability.
3. Enter into a direct agreement with the Client for the provision of services.
4. Be solely responsible for the quality and outcome of their work.
6. Disclaimers
THE COMPANY PROVIDES ITS SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.7. Limitation of LiabilityTO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORISED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
8. Intellectual Property
All intellectual property rights in the Platform and the Company's services, including but not limited to trademarks, copyrights, and software, are owned by or licensed to the Company.
You agree not to reproduce, distribute, modify, or create derivative works of any part of the Platform without the Company's prior written consent.
9. Confidentiality
Both the Company and the Client agree to keep confidential any non-public information disclosed by the other party during the course of using the Services. This obligation of confidentiality shall survive the termination of these terms and conditions.
10. Termination
The Company may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
11. Governing LawThese Terms shall be governed and construed in accordance with the laws of , without regard to its conflict of law provisions.
12. Dispute Resolution
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in in accordance with the Arbitration Act 1996.
13. Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
15. Notices
Any notices or other communications provided by the Company under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services.
For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.
16. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.
17. Amendments
The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.
Contact Details
Please contact us if you have any questions or concerns