Backkr is an AI-powered marketing tool that turns confusing Google Analytics data into actionable marketing insights for small businesses.

Do I need technical skills to use Backkr?

No, Backkr provides clear, step-by-step actions without jargon or complex dashboards. No technical setup required.

How we can help ↓

Questions?

FAQ's

Do I need marketing or technical experience to use Backkr?

Not at all. Backkr is designed so anyone can use it, even if you’ve never done marketing before. The platform guides you step by step.

‍

Do I need a lot of website traffic or conversions for this to work?

Backkr works with Google Analytics (GA4) data and Websites that are 24 hours old (minimum). There is no minimum quantity of data required.

‍

Do you work with B2B, B2C, product or service businesses?

Backkr works with Google Analytics Data (GA4) which can be attached to any Website platform / CMS. This means we are able to work with any business type.

‍

How long does set up take?

If you have Google Analytics (GA4) attached to your website you will be ready to use Backkr within 10 minutes - this includes our onboarding flow and time to turn your data into valuable information.

‍

What if the Backkr information contradicts what I think I know about my customers?

This is where the magic happens. Running ads, updating your website and marketing in general is difficult and a waste of time/money when you don't understand your customer. Backkr will show you which assumptions you have correct and use data to prove any differences.

Can I cancel anytime?

You’re in control of your plan. You can change or cancel whenever you like, with no hidden fees.

‍

What’s your refund policy?

If our SaaS becomes substantially unavailable due to our fault for a continuous period exceeding 48 hours within a billing cycle, and we are unable to restore service within a reasonable timeframe a refund will be provided upon request. Please email us if you are dissatisfied with Backkr - we appreciate feedback.

‍

How do I sign up?

Go to app.backkr.com to sign up using the email address attached to your Google Analytics (GA4) account. Onboarding will take under 10 minutes and you will have information and action ready to go by the end of it.

‍

What kind of support do you offer?

We help you with any questions you may have and collaboration/partnership requests. Email us any time team@backkr.com - we will get back to you within 24 hours.

‍

What kind of results can I expect?

Backkr will show you three customer types (personas) then you will select the one you want more of. With the marketing actions Backkr supports you through, we expect you to attract more of the customer type you have selected, growing this customer base and your chance of conversion.

‍

Do I need to install anything on my website?

Not at all. No need to know how to code or adjust your CMS / Website platform in any way. Just log in to app.backkr.com with your Google Analytics (GA4) email address.

‍

What data sources do you connect to?

We connect to your Google Analytics (GA4) and Search Console data sources.

‍

Can I use my existing customer research or personas?

Backkr is most commonly used to compare the information you have (or your assumptions) with data driven customer types - based on who is engaged and converting on your website.

‍

Does this work for seasonal businesses?

Our reporting allows you to select any dates and recreate your customer types (personas) for any period. This means seasonal businesses can see which customer type purchased on any given day and plan future marketing with this in mind.

How often are insights updated?

You can update your customer types and marketing tasks daily.

‍

How detailed and actionable are the insights?

All insights are based on what your customer type needs to know to become a paying customer. Our step by step tasks are jargon free and we would expect users of any working age and marketing experience to be able to action them.

Do you create and copy or landing page copy?

Backkr provides you with landing page copy based on what your selected customer type needs to know to become a paying customer. We provide you with a high level content plan to implement. The information provided to you about your customer type is a solid base to build a marketing / content plan off.

‍

How do I measure success and ROI?

Success using Backkr looks like more of the right customer type increasing. Getting more customers to land on your website and convert is also a measure of success.

Can I use insights without a paid campaign budget?

Absolutely! You can use your customer insights to produce any type of content or campaign you like. You will understand the channels your customers come from so it's best to focus on producing content for them first.

Questions?

Connect With Backkr

Email Us

Call Our Founders